Frequently Asked Questions
Common questions and answers. . .
What do you buy?How long will it take before I receive my money?
Do you buy gold plated or costume jewellery?
Do you buy silver?
Do you buy watches?
What is a quality hallmark?
A quality (fineness) hallmark denotes the gold (or platinum) content of the jewellery, the higher the content the more it is worth.
In Britain, the 1973 Hallmarking Act introduced a new fineness stamp. After that time, for example, rather than 9 carat gold having a [9] stamp, it will have the fineness stamp of [375].
Typical stamps found on British gold are:
| Hallmark |
|
or |
|
= | 9 Carat Gold | |
| Hallmark |
|
or |
|
= | 14 Carat Gold | |
| Hallmark |
|
or |
|
= | 18 Carat Gold | |
| Hallmark |
|
or |
|
= | 22 Carat Gold | |
Typical stamps found on British platinum are:
| Hallmark |
|
= | Platinum - Fineness 850 | |
| Hallmark |
|
= | Platinum - Fineness 900 | |
| Hallmark |
|
= | Platinum - Fineness 950 (UK standard) | |
| Hallmark |
|
= | Platinum - Fineness 999 | |
My gold isn't hallmarked, what should I do?
I don't know what type of gold I have, what should I do?
I don't know how heavy my scrap gold is, what should I do?
Why should I use 'Royal Mail Special Delivery'?
I think my gold is worth more than £1000, what should I do?
What if there is a discrepancy between the items sent and the items received?
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